May 11, 2020: UPDATE ON SHIPPING DURING COVID-19

To our valued HockeyShot Customers,

We are continuing to experience higher than normal order volumes, as are our online courier partners. While we are excited that our community continues to stay active and on top of their game, please be patient as our team works on getting your order shipped as quickly as possible.

It is our goal to have all orders we receive shipped from our warehouse within 3-6 business days. However, in some cases, that timeline may be extended due to unforeseen circumstances. Once you receive your shipping confirmation and tracking number we'd encourage you to wait 1-2 days for the delivery carrier to update their tracking systems.

Our Customer Service Team is continuing to receive a higher number of calls and email inquiries and are working to respond to each of you as quickly as possible under these circumstances.

We sincerely apologize for the delay and hope you and your family are staying safe.

HockeyShot Warehouse

HockeyShot.eu Warehouse
Misi BV
Spectrumlaan 31
2665 NM BLESIWIJK
THE NETHERLANDS
customersupport@hockeyshot.com
*Customer service representatives only speak english and french.

+31 85 8085 173

Customer Support Representatives are available Monday through Friday, 1 PM to 8 PM Central European Time.
Our team will respond to your voice-mail next business-day.

*Please note that all of our Customer Support Representatives speak English and French only. If you need help in another language we recommend sending us an email so we can translate.

*Excludes Holidays